.banner__color__bg,
.reclame-solucao,
.reclame-cadastro {
  background-image: linear-gradient(
    -205.61152312131716deg,
    #26beab 10.389334655848858%,
    #a9dc82 77.83022077285104%
  ) !important;
}

.banner__color {
  border-color: #8fd68a;
}

.banner__content .btn,
.reclame-solucao .btn,
.reclame-cadastro .btn {
  color: #34c1a7 !important;
}

.banner__content path,
.reclame-solucao path,
.reclame-cadastro path {
  fill: #34c1a7 !important;
}

.banner::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 60%;
  height: 100%;
  display: block;
  background-image: linear-gradient(
    -202.87935436487444deg,
    #26beab 9.148951718182605%,
    rgba(80, 199, 157, 0) 30.678816238036116%,
    #a9dc82 80.91516678436099%
  );
  z-index: -1;
  opacity: 0.3;
}

.atendimento-conheca-ouvidoria__img::after {
  content: "";
  position: absolute;
  top: 0;
  right: 0;
  width: 100%;
  height: 100%;
  display: block;
  background-image: linear-gradient(
    -234.54341179293854deg,
    rgba(38, 190, 171, 0) 0%,
    #a9dc82 100%
  );
  z-index: 1;
  opacity: 0.6;
}

.reclame-accordeon {
  padding-top: 50px;
  padding-bottom: 100px;
}

.reclame-accordeon h2 {
  text-align: center;
  color: #26beab;
  font-size: 3.6em;
  margin-bottom: 50px !important;
}

.reclame-accordeon h2 strong {
  display: block;
  color: #000;
  font-weight: bold;
}

.reclame-solucao {
  color: #fff;
  padding-block: 60px;
  line-height: 1.4;
}

.reclame-solucao h2 {
  font-size: 3.4em;
  margin-bottom: 20px !important;
}

.reclame-solucao p {
  font-size: 1.5em;
  max-width: 850px;
  margin: 0 auto 30px auto !important;
}

.reclame-solucao strong {
  display: block;
}

.reclame-solucao .btn {
  margin: 0 auto;
}

.reclame-cadastro {
  line-height: 1.3;
  padding-block: 100px;
  color: #fff;
  margin-bottom: 120px;
}

.reclame-cadastro h2 {
  font-size: 3.4em;
  margin-bottom: 20px !important;
}

.reclame-cadastro h2 strong {
  font-weight: bold;
  display: block;
}

.reclame-cadastro p {
  font-size: 1.7em;
  padding-right: 40px;
  margin-bottom: 40px !important;
}

.reclame-cadastro__img {
  position: absolute;
  max-width: 490px;
  width: 100%;
  margin-top: -40px;
}

.reclame-cadastro__img img {
  border-radius: 0 210px 210px 210px;
  height: 570px;
  width: 100%;
  padding-left: 20px;
  object-fit: cover;
  margin-top: 20px !important;
  z-index: 2;
  position: relative;
}

.reclame-cadastro__img::before,
.reclame-cadastro__img::after {
  content: "";
  display: block;
  z-index: 1;
  position: absolute;
  border-radius: 0 200px 200px 200px;
}

.reclame-cadastro__img::before {
  border: solid 4px #1574bf;
  top: 0;
  left: 0;
  width: calc(100% - 30px);
  height: calc(100% - 60px);
}

.reclame-cadastro__img::after {
  border: solid 4px #fff;
  top: 35px;
  left: 35px;
  width: calc(100% - 50px);
  height: calc(100% - 50px);
  z-index: 3;
  border-radius: 0 195px 195px 195px;
}

.reclame-etapas {
  padding: 80px 0 120px 0;
}

.reclame-etapas h2 {
  font-size: 3.4em;
}

.reclame-etapas__desc {
  line-height: 1.4;
  font-weight: 300;
  max-width: 800px;
  text-align: center;
  margin: 15px auto 20px auto !important;
  font-size: 1.6em;
}

.reclame-etapas__crs {
  margin-top: 70px;
}

.reclame-etapas__crs__item {
  display: flex;
  align-items: center;
  text-align: left;
  gap: 50px;
  position: relative;
}

.reclame-etapas__crs__item:nth-child(even) {
  flex-direction: row-reverse;
  text-align: right;
}

.reclame-etapas__crs__item:not(:first-child) {
  margin-top: -50px;
}

.reclame-etapas__crs__item h3 {
  position: relative;
  font-size: 2.8em;
  font-weight: bold;
  max-width: 200px;
}

.reclame-etapas__crs__item b {
  position: absolute;
  font-size: 8.2em;
  top: 50%;
  transform: translateY(-50%);
  right: 100%;
  margin-right: -80px;
  z-index: -1;
  color: #ebebeb;
  margin-top: -5px;
}

.reclame-etapas__crs__item:nth-child(even) b {
  right: auto;
  margin-right: 0;
  left: 100%;
  margin-left: -60px;
}

.reclame-etapas__crs__item img {
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.2);
  width: 300px;
  aspect-ratio: 16/11;
  object-fit: cover;
  border-radius: 25px;
}

.reclame-etapas__crs__item--green h3,
.reclame-etapas__crs__item a {
  color: #3fc08a !important;
}

.reclame-etapas__crs__item a {
  font-size: 1.6em;
  margin-top: 12px;
  display: block;
  position: absolute;
  font-weight: 300;
  z-index: 2;
}

.reclame-etapas__crs__item--green::before,
.reclame-etapas__crs__item--green::after {
  content: "";
  display: block;
  position: absolute;
  background: url(../images/certificacao_confetti.png) no-repeat center center;
  background-size: 100%;
  width: 200px;
  height: 135px;
  top: 50%;
  transform: translateY(-50%);
  z-index: -1;
}

.reclame-etapas__crs__item--green::before {
  margin-top: -70px;
  margin-left: 90px;
}

.reclame-etapas__crs__item--green::after {
  margin-top: 70px;
}

.aneps__cards {
  background: #fff;
}

.atendimento-sobre h2 {
  font-size: 3.2em;
  margin-bottom: 20px !important;
  line-height: 1.2;
  margin-top: 100px !important;
}
.atendimento-sobre h2 > strong {
  display: block;
}
.atendimento-sobre strong strong {
  color: #ffc705;
}
.atendimento-sobre h3 {
  font-size: 1.5em;
  font-weight: 600;
  margin-bottom: 15px !important;
  line-height: 1.4;
  max-width: 370px;
}
.atendimento-sobre p {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
}

.atendimento-sobre__img {
  border-radius: 56px;
  width: 100%;
  aspect-ratio: 16/13;
  position: relative;
  background-image: linear-gradient(
    -180deg,
    rgba(255, 255, 255, 0.38) 0%,
    #cddae2 100%
  );
}

.atendimento-sobre__img::before,
.atendimento-sobre__img::after {
  content: "";
  position: absolute;
}

.atendimento-sobre__img::before {
  width: 80px;
  height: 80px;
  border-radius: 0 15px 15px 15px;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.2);
  background: #fff url(../images/atendimento_ideia.svg) no-repeat center center;
  right: 20px;
  top: 100px;
}

.atendimento-sobre__img::after {
  width: 170px;
  height: 80px;
  border-radius: 0 15px 15px 15px;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.2);
  background: #fff url(../images/atendimento_grafico.webp) no-repeat center
    center;
  background-size: 90%;
  bottom: -20px;
  right: 50px;
}

.atendimento-sobre__descricao {
  max-width: 460px;
}

.atendimento-sobre__img img {
  position: absolute;
  left: 50px;
  bottom: 0;
  width: 60% !important;
}

.atendimento-sobre__tooltip {
  position: absolute;
  bottom: 50%;
  left: 0;
  margin-left: -140px;
  border-radius: 0 15px 15px 15px;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.2);
  padding: 12px 100px 12px 12px;
  width: 280px;
  background: #fff;
}

.atendimento-sobre__tooltip::before {
  content: "";
  display: block;
  position: absolute;
  width: 84px;
  height: 42px;
  top: 50%;
  right: 10px;
  background: url(../images/atendimento_tooltip.webp) no-repeat center center;
  background-size: contain;
  transform: translateY(-50%);
}

.atendimento-sobre__tooltip p {
  font-size: 1.2em;
  line-height: 1.2;
  font-weight: 400;
}

.atendimento-sobre__tooltip p b {
  font-size: 1.2em;
}

.atendimento-conheca-reclame h2 {
  font-size: 3.2em;
  margin-bottom: 20px !important;
}
.atendimento-conheca-reclame ul {
  padding-right: 45px;
}

.atendimento-conheca-reclame li b {
  font-size: 3.2em;
  font-weight: bold;
  position: absolute;
  left: 25px;
  top: 50%;
  margin-top: -2px;
  transform: translateY(-50%);
}

.atendimento-conheca-reclame li {
  font-size: 1.8em;
  font-weight: 300;
  line-height: 1.4;
  padding: 20px 20px 20px 80px;
  position: relative;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.2);
  border-radius: 15px;
  margin-bottom: 20px;
}
.atendimento-conheca-reclame p {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
}
.atendimento-conheca-reclame__img {
}
.atendimento-conheca-reclame .btn {
  margin: 20px auto 0 auto;
  padding-right: 160px;
}

.atendimento-conheca-ouvidoria .btn path {
  fill: #34c1a7;
}

.atendimento-conheca-ouvidoria .btn {
  margin-top: 25px;
  padding-right: 160px;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
  color: #34c1a7;
}
.atendimento-conheca-ouvidoria__img {
  position: relative;
}
.atendimento-conheca-ouvidoria h2 {
  font-size: 3.2em;
  margin-bottom: 20px !important;
}
.atendimento-conheca-ouvidoria strong strong {
  color: #34c1a7;
}
.atendimento-conheca-ouvidoria p {
  font-size: 1.6em;
  line-height: 1.4;
  font-weight: 300;
}

.atendimento-cert-prova__seletor {
  margin: 0 auto;
  width: 100%;
  position: relative;
  font-size: 1.2em;
  font-weight: bold;
  height: 45px;
  border-radius: 40px;
  overflow: hidden;
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.2);
}

.atendimento-cert-prova__seletor a,
.atendimento-cert-prova__seletor a:active,
.atendimento-cert-prova__seletor a:focus,
.atendimento-cert-prova__seletor a:visited,
.atendimento-cert-prova__seletor a:hover {
  background: #fff;
  color: #333333;
  padding: 5px;
  position: absolute;
  width: 55%;
  border-radius: 40px;
  cursor: pointer;
  text-align: center;
  height: 100%;
  text-decoration: none;
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: center;
}

.atendimento-cert-prova__seletor a:first-child {
  left: 0;
  padding-right: 8%;
  width: 54%;
}

.atendimento-cert-prova__seletor a:last-child {
  right: 0;
}

.atendimento-cert-prova__seletor a:hover {
  background: #f3f3f3;
}

.atendimento-cert-prova__seletor a.atendimento-cert-prova--active {
  background: #34c1a7;
  color: #fff;
}

.atendimento-cert-prova__aba {
  display: none;
  padding: 60px 0 0 0;
}

.atendimento-cert-prova__aba .btn {
  padding-left: 0;
  margin-top: 10px;
  color: #34c1a7;
  background: transparent !important;
  box-shadow: none !important;
}

.atendimento-cert-prova__aba .btn path {
  fill: #34c1a7;
}

.atendimento-cert-prova__aba.atendimento-cert-prova--active {
  display: block;
}

.atendimento-cert-prova h3 {
  font-size: 2em;
  margin-bottom: 15px !important;
}
.atendimento-cert-prova b {
}
.atendimento-cert-prova img {
  border-radius: 30px;
  overflow: hidden;
  object-fit: cover;
  aspect-ratio: 16/10;
  width: 90%;
  margin-left: 10%;
}
.atendimento-cert-prova p {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
}

.atendimento-fale-dpo h2 {
  font-size: 3.2em;
  margin-bottom: 20px !important;
}
.atendimento-fale-dpo .btn {
  margin-top: 20px;
  padding-right: 160px;
}
.atendimento-fale-dpo b {
}
.atendimento-fale-dpo p {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
}

.atendimento-fale-conosco h2 {
  font-size: 3.2em;
  margin-bottom: 20px !important;
}

.atendimento-fale-conosco p {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
}

.atendimento-fale-conosco strong {
  color: #34c1a7;
}
.atendimento-fale-conosco .btn {
  margin-top: 20px;
  padding-right: 160px;
}

.atendimento-conheca-reclame__img {
  position: relative;
  width: 270px;
  aspect-ratio: 8/13;
}

.atendimento-conheca-reclame__img::before,
.atendimento-conheca-reclame__img::after {
  content: "";
  position: absolute;
}

.atendimento-conheca-reclame__img::before {
  z-index: -1;
  background: #ffc705;
  width: 270px;
  aspect-ratio: 8/13;
  border-radius: 30px;
  position: absolute;
  left: 20px;
  top: -20px;
}

.atendimento-conheca-reclame__img::after {
  background: #ffc705 url(../images/atendimento_megafone_icone.svg) no-repeat
    center center;
  z-index: 2;
  width: 80px;
  height: 80px;
  border-radius: 15px;
  position: absolute;
  bottom: -20px;
  left: -40px;
}

.atendimento-conheca-reclame__img img {
  position: absolute;
  width: 100%;
  height: 100% !important;
  border-radius: 30px;
  overflow: hidden;
  object-fit: cover;
}

.atendimento-conheca-ouvidoria__img {
  border-radius: 30px;
  overflow: hidden;
  width: 90%;
  margin: 0 auto;
  aspect-ratio: 16/10;
}

.atendimento-conheca-ouvidoria__img img {
  width: 100%;
  height: 100% !important;
  object-fit: cover;
}

.atendimento-fale-conosco__bg {
  background: #f9f9f9;
  border-radius: 30px;
  padding: 50px;
  position: relative;
}

.atendimento-fale-conosco__bg img {
  position: absolute;
  bottom: 0;
  transform: translateX(-50%);
  left: 30%;
}

.atendimento-fale-dpo__bg {
  position: relative;
  padding: 50px 0;
}

.atendimento-fale-dpo__bg::before {
  content: "";
  position: absolute;
  width: 100%;
  height: 100%;
  left: 0;
  top: 0;
  opacity: 0.6;
  background: url(../images/atendimento_dpo_bg.webp) no-repeat center center;
  border-radius: 30px;
}

.atendimento-fale-dpo__icon {
  content: "";
  position: absolute;
  width: 80px;
  height: 80px;
  right: -20px;
  top: -20px;
  background-image: linear-gradient(
    -217.47071165900786deg,
    #26beab 0%,
    #a9dc82 100%
  );
  border-radius: 20px;
  z-index: 2;
}

.atendimento-fale-dpo__icon img {
  top: 50%;
  left: 50%;
  position: absolute;
  transform: translate(-50%, -50%);
}

.atendimento-fale-dpo__lock {
  background: #fff;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
  z-index: 2;
  position: absolute;
  left: 50%;
  transform: inherit;
  top: 100%;
  margin-top: -40px;
  padding: 15px 17px;
  border-radius: 20px;
  margin-left: -35px;
}

.fale-conosco__canais {
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
  background: #fff;
  border-radius: 20px;
  /* background: url(../images/fale-conosco-mapa.webp) no-repeat top right; */
  /* background-size: auto 100%; */
}

.fale-conosco__canais h5 {
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.2);
  border-radius: 20px;
  padding: 8px 15px;
  font-size: 0.9em;
  position: absolute;
  top: 15px;
  background: #fff;
}

.fale-conosco__canais h5 strong {
  color: #3fc08a;
}

.fale-conosco__canais ul {
  padding: 20px 0;
}

.fale-conosco__canais li img {
  margin-right: 5px;
}

.fale-conosco__canais li {
  padding: 30px 40px;
}

.fale-conosco__canais li:not(:last-child) {
  border-right: solid 2px #f3f3f3;
}

.fale-conosco__canais li a {
  display: block;
  font-size: 1.3em;
  font-weight: 600;
  margin-top: 10px;
  color: #333f49;
}

.aneps-form .btn {
  width: 100%;
  text-align: left;
  margin-top: 20px;
}

.fale-conosco__formulario h2 strong {
  color: #3fc08a;
  display: block;
}

.fale-conosco__formulario h2 {
  font-size: 3.6em;
  text-align: right;
  line-height: 1.2;
  font-weight: bold;
  margin-bottom: 40px !important;
  position: relative;
}

.fale-conosco__formulario h2::before {
  content: "";
  display: block;
  position: absolute;
  width: 130px;
  height: 195px;
  background: url(../images/fale-conosco-linhas.png) no-repeat center center;
  background-size: 100% 100%;
  margin-right: -110px;
  right: 100%;
  top: 77px;
}

.fale-conosco__formulario__img {
  background: #cddae2;
  width: 80%;
  margin-left: 20%;
  margin-top: 60px;
  position: relative;
  aspect-ratio: 9/11;
  border-radius: 20px;
}

.fale-conosco__formulario__img img {
  width: 75%;
  position: absolute;
  left: 50%;
  transform: translateX(-50%);
  bottom: 0;
}

.fale-conosco__formulario__img::before,
.fale-conosco__formulario__img::after {
  content: "";
  position: absolute;
  display: block;
  border-radius: 25px;
}

.fale-conosco__formulario__img::before {
  top: -30px;
  right: 0;
  background: #fff url(../images/fale-conosco-email.svg) no-repeat center center;
  background-size: 42% auto;
  width: 70px;
  height: 70px;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
}

.fale-conosco__formulario__img::after {
  left: -40px;
  bottom: -15px;
  background: #3fc08a url(../images/fale-conosco-fone-branco.svg) no-repeat
    center center;
  width: 100px;
  height: 60px;
}

.fale-conosco__formulario h3 {
  width: 100%;
  position: relative;
  padding-right: 50px;
}

.fale-conosco__formulario h3::before {
  content: "";
  position: absolute;
  display: block;
  right: 0;
  top: 50%;
  background: rgba(38, 190, 171, 0.08)
    url(../images/fale-conosco-fone-gradient.svg) no-repeat center center;
  width: 42px;
  height: 42px;
  border-radius: 5px;
  transform: translateY(-50%);
}

.suspensao__title {
  font-size: 1.5em;
  line-height: 1.4;
  font-weight: 300;
  margin: 0 auto;
  width: 100%;
  max-width: 670px;
}

.suspensao__title h2 {
  font-size: 2.2em;
  margin-bottom: 20px !important;
}

.apelacao {
  width: 100%;
  overflow: hidden;
  padding-bottom: 10px;
}

.apelacao h2 strong {
  display: block;
}

.apelacao .certificacao__etapas h2,
.apelacao .certificacao__etapas p {
  max-width: 500px;
  margin: 0 auto 20px auto !important;
}

.certificacao__etapas__etapa span {
  background-image: linear-gradient(
    -196.09094590433472deg,
    #4be6a7 5.976278251521245%,
    #2fc0a8 11.7743515205504%,
    #a9dc82 88.80589638050921%
  );
}

.certificacao__etapas__etapa span::before {
  border-color: #43db99;
}

.certificacao__etapas__crs .slick-track {
  background: url(../images/img_certificacao_etapas_verde.svg) no-repeat center
    center;
  background-size: 76% 90px;
  background-position-y: 65px;
  background-position-x: 100px;
}

.ouvidoria-sobre {
  padding: 120px 0 130px 0;
}

.ouvidoria-sobre .col-xs-12 {
  min-height: 275px;
}

.ouvidoria-sobre h2 {
  font-size: 3.4em;
  font-weight: 400;
  line-height: 1.2;
  margin-bottom: 20px !important;
}

.ouvidoria-sobre strong {
  display: block;
}

.ouvidoria-sobre p {
  font-weight: 300;
  font-size: 1.6em;
  line-height: 1.6;
}

.ouvidoria-sobre__img {
  position: absolute;
  height: 125%;
  top: 50%;
  transform: translateY(-50%);
  right: 100%;
  width: 100%;
  background: url(../images/atendimento_bg_dots.png) left top no-repeat;
  background-size: 50%;
}

.ouvidoria-sobre__img * {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
}

.ouvidoria-sobre__pessoa-1 {
  width: 50%;
  margin-top: 5%;
}

.ouvidoria-sobre__pessoa-2 {
  width: 50%;
  left: 42%;
  margin-top: -5%;
}

.ouvidoria-sobre__card {
  width: 60%;
  right: 0;
  margin-top: 37%;
}

.ouvidoria-como-funciona {
  padding: 120px 0 130px 0;
}

.ouvidoria-como-funciona h2 {
  font-size: 3.4em;
  font-weight: 400;
  line-height: 1.2;
  margin-bottom: 20px !important;
}

.ouvidoria-como-funciona strong {
  display: block;
}

.ouvidoria-como-funciona p {
  font-weight: 300;
  font-size: 1.6em;
  line-height: 1.6;
}

.ouvidoria-como-funciona__img {
  position: absolute;
  height: 400px;
  top: 50%;
  transform: translateY(-50%);
  left: 100%;
  width: 100%;
  text-align: right;
  margin-top: -20px;
}

.ouvidoria-como-funciona__img::before {
  content: "";
  display: block;
  width: 80%;
  position: absolute;
  right: 40px;
  margin-top: 30px;
  background: #34c1a7;
  top: 50%;
  transform: translateY(-50%);
  aspect-ratio: 8/6;
  border-radius: 30px;
}

.ouvidoria-como-funciona__img img {
  width: 80%;
  position: absolute;
  right: 15px;
  top: 50%;
  transform: translateY(-50%);
  object-fit: cover;
  aspect-ratio: 8/6;
  border-radius: 30px;
}

.ouvidoria-como-acessar {
  background-image: linear-gradient(
    -67.69432127228053deg,
    #26beab 5.962642138664747e-15%,
    #a9dc82 100%
  );
  padding: 80px 0;
  margin-top: 20px;
  color: #fff;
}

.ouvidoria-como-acessar h2 {
  font-size: 4.4em;
  font-weight: 300;
  line-height: 1.3;
  margin-bottom: 30px !important;
}

.ouvidoria-como-acessar .btn {
  color: #34c1a7;
}

.ouvidoria-como-acessar h2 strong {
  display: block;
}

.ouvidoria-como-acessar small {
  color: #fff;
  font-weight: 300;
  font-size: 0.5em;
  display: block;
  margin-bottom: 20px;
}

.ouvidoria-como-acessar li {
  display: flex;
  gap: 20px;
  padding: 30px 0;
}

.ouvidoria-como-acessar li img {
  width: 25px;
  height: 25px !important;
}

.ouvidoria-como-acessar li h4 {
  width: 40%;
  font-weight: 400;
  font-size: 1.5em;
  margin-top: 3px !important;
}

.ouvidoria-como-acessar li p {
  width: 50%;
  line-height: 1.5;
  font-size: 1.3em;
  font-weight: 400;
}

.ouvidoria-como-acessar li:not(:last-child) {
  box-shadow: var(--shadow-sm);
}

.dpo-sobre {
  padding: 120px 0 130px 0;
}

.dpo-sobre .col-xs-12 {
  min-height: 275px;
}

.dpo-sobre h2 {
  font-size: 3.4em;
  font-weight: 400;
  line-height: 1.2;
  margin-bottom: 20px !important;
}

.dpo-sobre p {
  font-weight: 300;
  font-size: 1.35em;
  line-height: 1.6;
}

.dpo-sobre p:not(:last-child) {
  margin-bottom: 20px !important;
}

.dpo-sobre__img {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  left: 105%;
  width: 95%;
  aspect-ratio: 1/1;
  background: url(../images/atendimento_dpo_circulo.svg) center center no-repeat;
  background-size: 90%;
}

.dpo-sobre__img * {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
}

.dpo-sobre__img * img {
  width: 40%;
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
}

.dpo-sobre__destaque {
  width: 95%;
  aspect-ratio: 1/1;
}

.dpo-sobre__cadeado,
.dpo-sobre__nuvem,
.dpo-sobre__codigo {
  width: 18%;
  border-radius: 50%;
  aspect-ratio: 1/1;
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
  background: #fff;
}

.dpo-sobre__nuvem {
  margin-left: 40%;
  margin-top: -30%;
}

.dpo-sobre__codigo {
  margin-left: -36%;
  margin-top: -35%;
  background-image: linear-gradient(
    -196.0909459043347deg,
    #26beab 5.976278251521225%,
    #a9dc82 88.80589638050932%
  );
}

.dpo-sobre__cadeado {
  margin-left: -36%;
  margin-top: 35%;
}

.dpo-como-funciona {
}

.dpo-como-funciona h2 {
  font-size: 3.4em;
  font-weight: 400;
  line-height: 1.2;
  margin-bottom: 40px !important;
}

.dpo-como-funciona h2 strong {
  display: block;
}

.dpo-como-funciona__img {
  position: relative;
  width: 100%;
  aspect-ratio: 9/14;
}

.dpo-como-funciona__img::before,
.dpo-como-funciona__img::after {
  content: "";
  display: block;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
  position: absolute;
  border-radius: 30px;
}

.dpo-como-funciona__img::before {
  background: #426c8b;
  width: 100%;
  left: -12%;
  aspect-ratio: 10/8;
  bottom: 10%;
  opacity: 0.4;
  z-index: -1;
}

.dpo-como-funciona__img::after {
  z-index: 2;
  background: #fff;
  width: 50%;
  left: 55%;
  aspect-ratio: 16/11;
  bottom: -5%;
}

.dpo-como-funciona {
  padding-bottom: 100px;
}

.dpo-como-funciona li {
  margin-left: 20px;
}

.dpo-como-funciona li:not(:last-child) {
  margin-bottom: 30px;
}

.dpo-como-funciona li h4 {
  font-size: 1.6em;
  font-weight: bold;
  color: #34c1a7;
}

.dpo-como-funciona li img {
  width: 25px;
  height: auto;
  margin-right: 10px;
}

.dpo-como-funciona li p {
  font-size: 1.25em;
  line-height: 1.5;
  font-weight: 300;
  margin-top: 20px !important;
}

.dpo-como-funciona__img img {
  width: 100%;
  height: 100% !important;
  object-fit: cover;
  border-radius: 30px;
}

.dpo-solicitacao {
  padding: 100px 0;
  background-image: linear-gradient(
    -207.87672640053427deg,
    #26beab 11.37388239841558%,
    #2fc0a8 15.854419853732496%,
    #a9dc82 75.38156033151436%
  );
}

.dpo-solicitacao .row {
  position: relative;
}

.dpo-solicitacao .row::before {
  content: "";
  display: block;
  position: absolute;
  top: 50%;
  left: -22%;
  margin-top: 30px;
  transform: translateY(-50%);
  width: 70%;
  aspect-ratio: 1/1;
  background: url(../images/atendimento_dpo_direitos.png) no-repeat center
    center;
  background-size: contain;
}

.dpo-solicitacao h2 strong {
  display: block;
}

.dpo-solicitacao h2 {
  font-size: 3.8em;
  line-height: 1.2;
  font-weight: bold;
  margin-bottom: 20px !important;
  position: relative;
  color: #fff;
}

.dpo-solicitacao p {
  color: #fff;
  font-size: 1.6em;
  line-height: 1.4;
  max-width: 250px;
}

.dpo-solicitacao h2::before {
  content: "";
  display: block;
  position: absolute;
  width: 150px;
  height: 245px;
  background: url(../images/atendimento_dpo_seta.png) no-repeat center center;
  background-size: 100% 100%;
  right: 0;
  top: 80px;
}

.dpo-solicitacao .box {
  background: #fff;
}

.dpo-solicitacao h3 {
  width: 100%;
  position: relative;
  padding-right: 50px;
}

.dpo-lgpd {
  padding-bottom: 80px;
  background: url(../images/atendimento_dpo_binarios.webp) center center
    no-repeat;
  background-size: 1000px auto;
}

.dpo-lgpd h2 {
  font-size: 3.4em;
  font-weight: 400;
  line-height: 1.2;
  margin-bottom: 20px !important;
}

.dpo-lgpd h2 strong {
  display: block;
}

.dpo-lgpd p {
  font-size: 1.3em;
  line-height: 1.6;
  font-weight: 300;
}

.dpo-lgpd p:not(:last-child) {
  margin-bottom: 15px !important;
}

.dpo-lgpd__scroll {
  height: 150px;
  overflow-y: scroll;
  margin-bottom: 80px;
}

.dpo-lgpd__scroll::-webkit-scrollbar-track {
  background-color: #f5f5f5;
  border-radius: 10px;
}

.dpo-lgpd__scroll::-webkit-scrollbar {
  width: 10px;
  background-color: #f5f5f5;
}

.dpo-lgpd__scroll::-webkit-scrollbar-thumb {
  border-radius: 10px;
  background-color: #fff;
  background-image: linear-gradient(
    -181.63744108623877deg,
    #26beab 1.5321883227691604%,
    #2fc0a8 8.415048004647415%,
    #a9dc82 99.85875520674419%
  );
}

.dpo-lgpd .row:first-child .dpo-lgpd__img {
  padding-left: 40px;
  padding-right: 20px;
}

.dpo-lgpd .row:first-child .dpo-lgpd__img::before,
.dpo-lgpd .row:first-child .dpo-lgpd__img::after {
  content: "";
  display: block;
  position: absolute;
  width: 15%;
  aspect-ratio: 1/1;
  z-index: 1;
}

.dpo-lgpd .row:first-child .dpo-lgpd__img::before {
  background: url(../images/atendimento_dpo_border_top_left.svg) no-repeat
    center center;
  background-size: contain;
  left: 4%;
  top: -8%;
}

.dpo-lgpd .row:first-child .dpo-lgpd__img::after {
  background: url(../images/atendimento_dpo_border_bottom_right.svg) no-repeat
    center center;
  background-size: contain;
  right: 0;
  bottom: -9%;
}

.dpo-lgpd .row:last-child .dpo-lgpd__img {
  padding-right: 60px;
}

.dpo-lgpd__img {
  position: relative;
}

.dpo-lgpd .row:last-child .dpo-lgpd__img::before,
.dpo-lgpd .row:last-child .dpo-lgpd__img::after {
  content: "";
  display: block;
  position: absolute;
  box-shadow: 0 0 15px rgba(0, 0, 0, 0.1);
  width: 25%;
  aspect-ratio: 16/10;
  border-radius: 20px;
  background: #fff;
  z-index: 1;
}

.dpo-lgpd .row:last-child .dpo-lgpd__img::before {
  right: 30px;
  top: -15%;
}

.dpo-lgpd .row:last-child .dpo-lgpd__img::after {
  bottom: -15%;
  left: 0;
}

.dpo-lgpd__gradient {
  position: relative;
  width: 100%;
  aspect-ratio: 16/9;
  overflow: hidden;
  border-radius: 40px 0 40px 0;
}

.dpo-lgpd__gradient img {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.dpo-lgpd__gradient::after {
  content: "";
  display: block;
  position: absolute;
  width: 100%;
  height: 100%;
  left: 0;
  top: 0;
  background-image: linear-gradient(
    -243.1233952391079deg,
    rgba(38, 190, 171, 0) 0%,
    #a9dc82 100%
  );
}

@media (max-width: 991px) {
  .reclame-cadastro__img {
    position: relative;
    margin-top: 40px;
  }

  .reclame-cadastro__img img {
    height: 500px !important;
  }

  .reclame-etapas__crs__item {
    padding-block: 30px;
  }

  .reclame-etapas__crs__item img {
    margin: 0 auto 20px auto !important;
  }

  .reclame-etapas__crs {
    margin-top: 0;
  }

  .reclame-etapas__crs__item h3 {
    margin: 0 auto !important;
    padding-left: 80px;
    max-width: 280px;
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 130px;
    font-size: 2.4em;
  }

  .reclame-etapas__crs__item a {
    width: 100%;
    padding-left: 80px;
    text-align: center;
    margin-top: -10px;
  }

  .reclame-etapas__crs__item b {
    font-size: 6em;
  }

  .reclame-etapas__crs__item--green::before,
  .reclame-etapas__crs__item--green::after {
    top: auto;
    left: 50%;
    transform: translateX(-50%);
  }

  .reclame-etapas__crs__item--green::before {
    margin-top: -20px;
  }

  .reclame-etapas__crs__item--green::after {
    margin-top: 120px;
    top: 0;
    margin-left: -90px;
  }

  .reclame-etapas {
    padding-bottom: 80px;
    max-width: 100vw;
    overflow: hidden;
  }

  .atendimento-sobre__img {
    margin: 0 auto;
    width: 90%;
    aspect-ratio: 16/14;
    border-radius: 30px;
  }

  .atendimento-sobre h2 {
    margin-top: 0 !important;
  }

  .atendimento-sobre__img img {
    right: 10px;
    left: auto;
  }

  .atendimento-sobre__tooltip {
    margin-left: 20px;
    width: 210px;
  }

  .atendimento-sobre__img::after {
    width: 100px;
    height: 50px;
    right: auto;
    left: 20px;
  }

  .atendimento-sobre__img::before {
    top: 20px;
    width: 50px;
    height: 50px;
    background-size: 50%;
  }

  .atendimento-sobre__tooltip p {
    font-size: 1em;
  }

  .atendimento-conheca-reclame ul {
    padding-right: 0;
  }

  .atendimento-conheca-reclame__img {
    margin: 40px auto;
  }

  .atendimento-conheca-ouvidoria__img {
    width: 100%;
    margin-bottom: 30px;
  }

  .atendimento-cert-prova__aba {
    padding-top: 30px;
    text-align: center;
  }

  .atendimento-cert-prova img {
    margin: 30px 0 0 0;
    width: 100%;
  }

  .atendimento-fale-conosco__bg {
    padding-bottom: 80vw;
  }

  .atendimento-fale-conosco__bg img {
    left: 50%;
    width: 40vw;
  }

  .atendimento-fale-dpo__bg {
    padding: 50px 30px;
  }

  .atendimento-fale-dpo__icon {
    right: -10px;
  }

  .atendimento-fale-dpo__lock {
    margin-top: -30px;
  }

  .atendimento-conheca-reclame li {
    font-size: 1.5em;
  }

  .fale-conosco__canais {
    padding-bottom: 43vw;
    background-position: center bottom;
    background-size: 85vw auto;
  }

  .fale-conosco__canais h5 {
    top: 6.5vw;
    left: 28px;
  }

  .fale-conosco__canais li {
    padding: 10px;
    width: 100%;
    text-align: center;
  }

  .fale-conosco__canais li:not(:last-child) {
    border: none;
  }

  .fale-conosco__formulario .row {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
  }

  .fale-conosco__formulario .aneps-form {
    margin-top: 40px;
  }

  .certificacao__etapas__crs .slick-track {
    background: none;
  }

  .apelacao .certificacao__etapas p {
    display: none;
  }

  .ouvidoria-sobre {
    padding: 60px 0;
  }
  .ouvidoria-sobre h2,
  .ouvidoria-sobre p {
    text-align: center;
  }
  .ouvidoria-sobre .col-xs-12 {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
  }
  .ouvidoria-sobre__img {
    position: relative;
    transform: none;
    top: 0;
    height: 300px;
    width: 320px;
    margin: 0 auto;
    left: 0;
  }
  .ouvidoria-como-funciona {
    padding-top: 0;
    padding-bottom: 40px;
    text-align: center;
  }
  .ouvidoria-como-funciona__img {
    position: relative;
    transform: none;
    top: 0;
    height: 300px;
    width: 320px;
    margin: 0 auto;
    left: 0;
  }

  .ouvidoria-como-acessar h2 {
    text-align: center;
  }

  .ouvidoria-como-acessar .btn {
    margin: 0 auto 20px auto;
  }

  .dpo-sobre {
    padding: 50px 0;
    text-align: center;
  }

  .dpo-sobre .col-xs-12 {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
  }

  .dpo-sobre__img {
    position: relative;
    transform: none;
    left: 0;
    top: 0;
    margin: 30px auto 0 auto;
  }

  .dpo-como-funciona__img {
    width: 70%;
    margin: 40px auto 0 auto;
  }

  .dpo-como-funciona .row:last-child {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
    text-align: center;
  }

  .dpo-como-funciona .d-flex {
    justify-content: center;
  }

  .dpo-como-funciona li {
    margin-left: 0;
  }

  .dpo-solicitacao h2::before {
    top: 73px;
  }

  .dpo-solicitacao .box {
    margin-top: 30px;
  }

  .dpo-lgpd .row:last-child {
    display: flex;
    flex-wrap: wrap;
    flex-direction: column-reverse;
    margin-top: 70px;
  }

  .dpo-lgpd .row:first-child .dpo-lgpd__img {
    padding: 0 20px 0 40px;
  }

  .dpo-lgpd .row:last-child .dpo-lgpd__img {
    padding-right: 30px;
  }

  .dpo-lgpd .row:last-child .dpo-lgpd__img::before {
    right: 0;
  }
}